Need assistance navigating the Condo Travel Club website experience? Explore our frequently asked questions below.
The most common reason would be you entered an incorrect password too many times. You will need to wait 24 hours before being able to log in to your account for security purposes.
If you did not enter an incorrect password, your account might not have been activated yet on our new website. You will need to contact firstname.lastname@example.org, and we will activate your account.
There are a few possible reasons you may not have received your reset link. First, ensure that you are using the email address or username associated with your Condo Travel Club membership. Next, be sure to check your spam folder.
If you are positive that the information is correct and no email was sent to your spam folder, the next step would be reaching out to email@example.com. We will set up a temporary password. Then, you can change your password under the “My Account” tab.
The most likely reason you can no longer navigate to “Book Travel” is that your subscription needs to be renewed. You can do so on the “My Account” page under “Subscription Details.”
You will need to contact our office to do so. Please email firstname.lastname@example.org with the subject line “Username Change Request.”
Navigate to the “My Account” page, scroll down, then click on “Account Information.” There, you will be able to update your information.
Navigate to “Member Resources,” then “Guest Pass PerksPlus.” Fill out the form on this page to request additional memberships. That friend or family member will receive an email with a coupon code to set up their free Blue Select account.