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Meet our Administrative Specialists |
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Susan Gray - Customer Service & Clerical
Sue has over 23 years in the customer service field. She is a Summa Cum Laude college graduate with an Associates
Degree in Business Administration. She has received certificates in various specialty classes such as Office
Procedures and Computers. Her broad knowledge and experience makes her a great fit in assisting in many areas
of our companies processes from answering the phones, handling member referrals and requests, CLIA ID card
processing, data entry, filing, compiling data spreadsheets and much more. Her warm and friendly voice will
start your experience off in the right direction when you call.
Sue has traveled to destinations such as Canada, Maine, Pennsylvania, New Hampshire and Vermont.
Kathy Simons - Bookkeeper
Kathy has over 13 years experience in public accounting. After attending college in Portland, Oregon to study Sociology,
she made the switch to the accounting field. Her education and experience as a Licensed Tax Preparer and working as a
bookkeeper and accountant for criminal justice, auto sales and medical/dental offices give her unique perspective in
dealing with a variety of businesses. She excels in efficiency and keeping track of the day-to-day financial activity
processed through Condominium Travel Club and Pulaski Tickets & Tours.
Denise Sobotka - Bookkeeper
Denise has over 20 years experience in the field of bookkeeping. She continues to expand her knowledge by attending
various computer classes and customer service seminars. With experience in accounting, billing, collections and customer
service she is ready to take on any task that is handed to her to keep our operations running smoothly.
Shane Evans - Web Development & Membership Services
Shane graduated college with a B.T. in Information Technology specializing in Application Development.
He has over 4 years customer service experience and has furthered his experience working for a previous
company developing their Database Applications. Shane updates and maintains our website as well as creating
various related site links affiliated with the different levels of membership we offer. He assists in
maintaining our Database applications housing member information. He also is part of the Membership Services
department assisting members with their questions and related membership materials and benefits.
Ronda Comins
Ronda has over 7 years in the customer service field. She has taken specialty classes pertaining to Business and has operated
a home-based business giving her experience in dedication and commitment, which plays a key role in her job of servicing our
members. She specializes in booking our Hot Weeks and looks forward to your request to book one.
Ronda has experienced travel to such places as Hawaii, Texas, Florida, Maryland, Pennsylvania, and Canada.
Craig Murray - Shipping/Receiving
Craig has over 6 years of warehousing experience. He oversees the ordering/shipping of Condominium Travel Club member
materials for resorts and assures they reach their destinations quickly and efficiently. He also assists in organizing
membership related documents, member mailings and makes new member welcome calls.
Jill Tanner - Bookkeeping
Jill graduated college in 2010 with a bachelor's degree in Accounting. On top of her education in the accounting field
she has over 7 years of customer experience. She enjoys utilizing her accounting knowledge while incorporating her skills
of customer service into her position as a bookkeeper. She works effectively and efficiently to complete data entry, process
member renewals, and keep track of daily accounts payables and receivables.
Natalie Howell - Customer Service Representative
Natalie has over 15 years in the customer service field. In addition to an 11 year US Postal Service career, she has completed several
Office Procedure courses and other specialized training courses. Her Training and enthusiasm for travel make her a great fit in
assisting in many areas of our company's processes. Her kind personal services will start your experience off in the right
direction when you call.
Natalie has traveled to destinations such as Maine, New Hampshire, Vermont, Canada, Florida, Pennsylvania, Georgia, S.Carolina,
N. Carolina, Connecticut, Massachusetts, and Virginia.